Hometown: Starkville, Mississippi

Degree: M.S. in Sport Administration, 1997

Tell us about the responsibilities involved in your current position.

Manage a staff of two Directors and one Manager as well as a 25 person sales, service, and ticket operations staff.

• Responsible for the development and production of all ticket sales
• Responsible for the development of all sales and service staff
• Responsible for development an implementation of marketing campaigns related to ticket sales for the Nashville Predators
• Develop procedures for outbound ticket sales efforts that addresses the following:
  1. Sales and service practices
  2. Prospecting
  3. Lead generation
  4. Data capture and database management
• Develop strategies, procedures, and goals to increase new season ticket sales, group ticket sales and single game ticket sales

What is your favorite part of the position?

Working with young sales people and being creative in selling NHL hockey in the South.

Given your current career path, where do you see yourself in ten years?

Head of Business Operations for a Major League franchise.

Have you observed any changing or developing trends currently occurring in your field-what do you see as the future of the field in which you work?

The secondary ticketing market is becoming more relevant and social media outlets are the new avenue for marketing your product.

How did your education at Mississippi State help prepare you for working in your field?

It helped me become more disciplined while still being creative in the work force.

Would you make any recommendations to recent graduates currently looking for internships or other positions in the field?

No job is too small, and if you want to be successful you have to be willing to make sacrifices along the way.